Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Is this course for me?
Does Phrasal Verbs give you nightmares? The first thing that comes to your mind when you heard someone saying “phrasal verbs” is “Oh, sh$#”!” Come to this course and let us change your mind!
Do I get a certificate of completion?
A Course Certificate is an official SEDA College credential that confirms that you successfully completed a course from our platform. By the end of this course, a certificate will be issued and sent to your registered e-mail address.
How to request a refund?
In case you are not satisfied with our product and wish to request a refund, you have up to 7 days from the time of purchase to do so. All procedures must be requested by email (firstname.lastname@example.org), informing your intention of canceling plus your email and full name.
Is SEDA Online free?
Unfortunately, no. In order to have access to our courses you should join our monthly membership through the following link: www.sedacollegeonline.com .
I already have a certain knowledge of English. Should I skip ‘beginner‘ classes?
Our courses do not follow a mandatory chronological order, therefore is possible to start your studies from the most suitable course for your current need
How can I be sure of current level o f English?
Our platform provides an interactive test, which will help you identify your current level.
What types of payment does SEDA College Online take?
Payment is available in 2 different forms: Credit card and ‘boleto bancário’.
I don’t know how to speak English at all. Will I manage to understand all classes?
In case you have no knowledge of English at all and are a little apprehensive about starting your classes, do not worry. Subtitles are available in both, Portuguese and English. In addition, is possible to control every video’s speed.