Frequently Asked Questions
Is SEDA Online free?
Unfortunately, no. In order to have access to our courses you should join our monthly membership through the following link: www.sedacollegeonline.com .
How is the methodology like?
Courses are performed through online classes divided into videos with the duration of no more than 15 minutes. In addition, support material and exercises are available for download.
Which levels are available?
Our courses range from beginner to advanced. In addition to General English courses, you will also find English courses for specific purposes and extra courses.
How can I cancel my membership?
In case you don’t feel thoroughly satisfied with our platform, you can request the cancellation of your membership by sending an e-mail to
[email protected] informing the reason of your cancellation, e-mail and full name.
Why if I’m having technical problems?
If you`re facing any problems during the registration process, technical problems or simply can not find an answer to your question in our FAQ, our team is ready to help you! Send us an e-mail on
[email protected] .
I don’t know how to speak English at all. Will I manage to understand all classes?
In case you have no knowledge of English at all and are a little apprehensive about starting your classes, do not worry. Subtitles are available in both, Portuguese and English. In addition, is possible to control every video’s speed.
What types of payment does SEDA College Online take?
Payment is available in 2 different forms: Credit card and ‘boleto bancário’.
How to request a refund?
In case you are not satisfied with our product and wish to request a refund, you have up to 7 days from the time of purchase to do so. All procedures must be requested by email (
[email protected]), informing your intention of canceling plus your email and full name.